ML & AI Engineering Leadership

Mumin
Ransom

Director of Applied AI — Open to opportunities

Building the platforms and teams that turn machine learning research into production reality — at enterprise scale, with lasting impact.

Mumin Ransom
Featured speaker
O’Reilly Strata Data Conference, New York
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Engineering leader.
Platform builder.
Community founder.

20-year engineering career at Comcast building recommendation systems, agentic AI platforms, and MLOps infrastructure at enterprise scale. I unified engineering and data science under one org — running 20+ production ML models simultaneously with CI/CD, dark launch validation, and continuous monitoring.

Architect of ‘Explain My Bill,’ a GenAI solution reducing call handling by over 70 seconds per interaction, generating $350K in annual labor savings and a 90-point product NPS. Built ‘Clarity,’ an LLM-driven semantic search platform, and agentic automations using Google ADK for enterprise workflows.

I founded BENgineers, a professional community for Black engineers that grew to 1,000+ members. I hold a U.S. patent and have spoken at O’Reilly Strata.

Personalization & Recommendation Systems
Agentic AI & GenAI in Production
MLOps & ML Platform Engineering
Feature Stores & A/B Testing
Real-Time Telemetry & Data Architecture
FinOps & Cloud Cost Optimization
Cross-Functional Leadership & Community Building
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Experience

Aug 2022 – Present
Comcast Technology & Product
Director, Enterprise Data & AI Platforms
Architected an agentic AI platform bringing LLM-powered capabilities into production care workflows — reducing bill-related call handling by >70 seconds per interaction, generating $350K in annual labor savings, and achieving a 90-point product NPS. Unified engineering and data science under one org, running 20+ ML models in production simultaneously with full CI/CD and continuous monitoring. Delivered 25% YoY reduction in platform operating costs (>$1M savings). Owner of enterprise System of Record processing 100TB/month of telemetry for 30M customers at 99.999% uptime.
Feb 2019 – Aug 2022
Comcast Technology & Product
Senior Manager, Software Development
Architected and scaled MLX — a unified ML platform processing billions of streaming telemetry events. Built Xfinity Intelligent Telemetry (XiT), a binary classification model predicting network impairments before customers called in, clearing a 250K call backlog with 70K targeted truck rolls. Engineered end-to-end A/B testing infrastructure and dark launch environment for champion model validation. Led platforms processing over 10B daily events.
Dec 2016 – Feb 2019
Comcast Technology & Product
Software Platform Owner
Built real-time recommendation and ranking systems for Xfinity’s digital commerce platform — combining collaborative filtering on subscriber viewing history with content-based signals. Platform managed 140M digital rights entitlements across 30M customers, contributing to $1.5B+ in revenue. Transformed static content carousels into dynamically assembled, ML-ranked e-commerce experiences.
Jun 2014 – Dec 2016
Comcast Technology & Product
Principal Engineer
Architected cross-platform engineering solutions across HSD, Voice, and Video domains. Served as technical Product Manager for X1 Voice Control during the Rio Olympic Games — optimizing intent recognition for a system processing 50M+ weekly requests.
Sep 2005 – Jun 2014
Comcast Technology & Product
Senior Engineer
Oversaw datacenter operations, load balancing, network planning, and performance engineering. Recognized as go-to engineer for hardware load balancing, Foundry/Brocade Server Iron, and F5 BigIP LTM.
Mar 2001 – Sep 2005
PNC / PFPC
Senior Network Engineer
Provided WAN engineering and support to Charles Schwab, Morgan Stanley, Bank of America, Goldman Sachs, and Wells Fargo. Managed infrastructure for SuRPAS™ subaccounting platform supporting trading and asset management.
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Issued Patents

U.S. Patent 10,341,713 · Issued
Methods and Systems for Providing Content
Intelligent content presentation and display optimization — foundational to large-scale media delivery and personalization at Comcast.
Media & Display
U.S. Patent App. 2024/0146706 A1 · Pending
Network Entitlement Authorization
Novel approaches to network-level entitlement verification and authorization flows for subscriber access systems at scale.
Network Security
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Speaking & Press

O’Reilly Strata Data Conference 2019 · New York
Automating ML Model Training & Deployments via Metadata-Driven Pipelines
Data management and privacy challenges around automating ML model deployments and stream-based inferencing at scale.
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BENgineers

I founded BENgineers — a professional community for Black technologists at Comcast — from the ground up. Starting with zero members, the community grew to 1,000+ engineers and became one of Comcast’s most impactful internal networks.

BENgineers established mentorship programs, knowledge exchange, and mobility initiatives that influenced engineering culture enterprise-wide. I partnered directly with the CIO and TPX President to embed the community into Comcast’s leadership structure. The work earned me the Impact Award, presented by EVP David Cohen, for founding BENgineers and driving inclusion across Comcast Technology and Product.

1,000+ member professional network
Impact Award — presented by EVP David Cohen
Partnered with CIO & TPX President
Mentorship, mobility & knowledge exchange programs
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Recognition & Awards

2024
Comcast
Innovation in Action IDEATOR Award
For Explain My Bill — production GenAI solution reducing bill-related call time by >70 seconds per interaction.
2022
Comcast
WHOA! Award
For delivering the XiT platform, transforming customer engagement through proactive, ML-driven network intelligence.
2020
Technical.ly Philadelphia
RealLIST Engineers Philadelphia
Recognized for engineering leadership and community impact in the Philadelphia tech ecosystem.
2018
Comcast — EVP David Cohen
Impact Award
For founding BENgineers and driving innovation and inclusion across Comcast Technology and Product.
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Get in touch

I’m targeting Director and Executive ML & AI Engineering leadership roles. If that sounds like a fit, I’d love to connect.